Paypal
Cannot pay a merchant but have money on my account

I need to purchase learning materials urgently to prepare for an exam on 08 Feb. My paypal account has a balance available to complete my payment but cannot do so.

I contacted paypal and was told that my account has an issue and accounts department will look into it. The operator promised to call me back at 15:30 South African time but never did. I called back at 17:30 South African time, and no one has responded, the offices are closed.

This is really inconveniencing and unethical not to handle customer queries accordingly.

Company: Paypal
Country: USA
State: All Country
City: Online

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