CitiMortgage
Charging late fees when I submit payment on time

After I publish my mortgage payment online they cannot, for many unknown cause, method the cost. I have had exactly the same bank account for 30 years however they demand the bill number is incorrect! This really is after I get a verification quantity after which they I'd like to understand they'venot obtained cost 14 days later and cost a late charge of $64. It has been happening for 12 weeks despite numerous calls and efforts to ensure they've the best info, personally, in the department office. I get only the runaround from well-intentioned employees below and abroad, nevertheless, no body seemingly have the expert or intellect to correct this case. It appears tome, this is definitely an additional income flow for them. It is possibly authorized, but fairly, it's taking.

Company: CitiMortgage
Country: USA
State: Illinois

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