Ulta
Hidden Fees

Beauty & Appearance

I planned a scheduled appointment due to their Mon Wed shade, slice, design for $50. Just be informed following the discussion that it'd be $20 more for that additional ounces of shade they might need to use. I expected for where written down it was situated in the advertisement or even the shop, she couldn't find any. She, being Samantha, just stated that it had been shop plan to cost $10 an ounce for almost any additional shade. No-where achieved it express exactly what the "regular" quantity of shade was. I created my visit personally and confirmed along my hair and wasn't informed this. I talked using the supervisor that evening and he or she could not supply evidence only apologies for that shop plan. I had been not provided another support or any answer. I did so record problem using the BBB, as this really is false ad.


Company: Ulta
Country: USA
State: Texas
City: San Antonio
Site: ulta.com
  <     >  

RELATED COMPLAINTS

Smart Style
Rips off 78 old woman

Cost Cutters
Cut/style

Ulta
Salon bad highlighting and haircut

EyeMasters
Ruined my glasses

The Art of Tint
Damage Car, Poor Installation, & Liess

Z Gallerie
Worst customer service

Visible Changes
Poor management

Regis
Ineptitude

Visible Changes
Terrible company

Smartstyle 2186
Deceptive stylist