Smartstyle 2186
Deceptive stylist

Dear Customer Support,

Reached 2:40, request cost of demi shade $44.95, recommended 20 minute. Delay, not a problem, stylist began on my hair at 3:10. At 6:30 I had been finally completed. Within the 3 1/2 hours I had been inside your store, I obtained one demi shade, no slice or blow-dry. The stylist set the color on my hair, and throughout my hairline on my brow and temples I had been saturated in color, she didn't actually have a towel to clean it down, she ultimately cleaned and washed my hair so quickly it felt like my hair was barely underneath the water, I asked her regarding if which was enough to clean out color... She assured me-she understood what she was doing. She attempted to brush my hair out also it was saturated in knots, she didn't place any tangle spray or something in my own hair, she simply kept tugging at it using the comb. I thought I had been likely to die in the discomfort and he or she mentioned you'll want a sensitve head. I applied my check out relieve the burn of the cleaning and my palm and fingertips were coated in haircolor. The oh-huh second, the comb wouldnt undergo my hair since it was saturated in shade. Cant wait considerably longer need to visit Chapel and spouse has got the children and it has to fly-out for work. Should get home asap. Reach register, hair dripping wet, shade throughout my fingers and hands, top wet... Guy this really is aweful, inform myself may clean shade out rapidly after I get home. Its 6:30 they've to obtain get. Stylist claims that statement is $84.95? What did anything wander off in interpretation? She stated she'd to make use of additional pipe of shade x-2, additional sylist comes around they evaluate costs after which they adapt to $64.95, they ring my american show, I signal after which they say anything is incorrect using their register, they've me return after I am half way out the doorway, re-ring my amercian express and that I am ultimately on my method, moist hair and all. Obtain house clean my hair and dry it (yes is likely to be overdue for chapel) but another thing, my hair is REDDISH in the rootline and doesnt fit. Terrible support, certainly to gouge harmless people to strengthen their fee. I'll never return!!!

Company: Smartstyle 2186
Country: USA
State: Florida
City: Jacksonville

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