Kay Jewelers
Lost my ring

I actually donot actually understand how to start explaining my frustration within this shop. I introduced my gemstone fourteen days before to become re sized. The ring was my grandmothers gemstone. She'd used it for that 53 years she was committed to my grandmother and it is psychological price is more than I really could actually talk. After I got it in I described it is significance towards the worker focusing on my situation. Anyhow, today I obtained a phone from the Kay Jewelers worker who stated that with respect to the organization she was sorry to inform me that someplace throughout the delivery procedure for delivering the ring for their laboratory it'd gone absent plus they have dropped the band! She stated they've "appeared for this" as though it may be under someones child car seat, in a sizable bunch of email, or inadvertently tossed within the garbage. She stated these were taking a look at choices to "substitute it." Actually, I actually donot care when they provide me 50-cents or 50-million. It. Does. Not. Issue. There's no means they are able to substitute the emotional importance of the band that displayed an eternity of love and dedication between my grandparents and also the potential of my fiance and myself. The increasing loss of this band is like losing my grandma once again. I've no terms for my emotions of suffering and frustration. Any organization that treats one of the most useful and beloved belongings of others in this way ought to be embarrassed. I'd consider carefully before relying them.

Company: Kay Jewelers
Country: USA

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