Customer service
Kay Jewelers

I had been provided a band for Holiday, I had a need to contain it measured. They've subscribes declaring free dimension. But explained there's a $15.00 Cost I stated however the indication says free dimension. They stated you did not obtain the warranty. Okay I suppose I am aware. Our man has gotten so much jewelry from Kay through the years. But...

They completed my type and that I quit. I named several times within the a few weeksapproximately. They assured the band on 1/15. I named on 1/14 the lady stated it simply went.

I waited for a call. No-call. Although I had been there falling it down I noticed a woman behind the table calling anyone to state your band is here now it's been measured and prepared for you really to get. I considered great-they contact you when it's prepared.

I called again such as the 17th no band however.

Ultimately I went in 1/29 offered the lady my orange slide — she said oh the band is here now, I want $15.00. I said I'm unhappy. No body named me, I've been waiting and that I do not experience I ought to need to spend the 15.00 simply the theory. The supervisor arrived around and stated I can not possess the band until I spend the $15.00. I mentioned you simply dropped a person. They stated sorry you are feeling this way. They might care less concerning the client.

Company: Customer service
Country: USA
State: New York
City: New Hartford

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