DermAktive
Free Trial Offer Led to Unordered Shipments and Unwanted Charges

I answered an advertisement via web for free facial products for the price of mailing. A month later I was sent a duplicate product that I did not order. Less than 3 weeks later I received a second product that I did not order. Each time I tried to call the contact number provided by them either the phone was never answered, or I was put on hold for 20+ minutes & my call never answered.

When my credit card bill came in December (one month after the first unwanted shipment of the product), I had charges of $58 & $70.95. I still can't get ahold of the company to return the products sent to me or cancel future order they place & charge me for. I've had to call my credit card company to investigate this & am not guaranteed I won't still be charged for these or future products sent against my will. Help!

Company: DermAktive
Country: USA

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