Hollister
Hollister Bad Customer Service

Went on Boxing Day. There were 2 open change rooms in the store, and everyone was lined up at only 1 because we were all unaware there was a 2nd one. There were 3 people in the empty change room, and none of those people bothered to tell us (in the line) there was another change room. It was until a customer told us there was another open change room did anyone go. At the 2nd change room, one of the workers told me he knew we were all lined up there.
The same thing happened with the cashier tills. There were 2 open tills, one at the front of the store and one at the back, but everyone was lined up at the front. The one in the back had 3 workers, and none of them bothered to let customers know they were open.

Company: Hollister
Country: USA

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