L'Oreal
False advertising hair dye

I recently started dying my hair blonde and i purchased your l'Oreal preference hair dye 9.13, i followed the instructions perfectly and waited for the hair dye to set, when i washed it out my hair was a brown colour with bits of light purple in it?! I was appauled as i eventually got my hair blonde then used your dye and my hair went brown then! I would like a replacement with another dye as that one didnt work.

Company: L'Oreal
Country: USA

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