Banfield Pet Hospital
Banfield Pet Hospital

On Saturday, the 17th of March, my Kitten Mike died. I had been not able to hide him, and thus my sweetheart named your clinic, at 2360 West Oregon Method, Philadelphia PA to determine easily might provide my cats body in.

Sadly I had been not able to manage cremation, but we were informed within the telephone that I really could provide the cats body in regardless.

After I came, I was alone transporting my precious cats body in a cardboard container, people looking, so when the assistant eventually got in my experience, I informed her who I had been, she was ignorant that people had named, and went in to the back again to talk to somebody. I had been subsequently informed that actually they'd NOT consider your body, until he were to be cremated. I described the problem towards the assistant, who attributed it on Petsmart, stating they should have provided me the incorrect data. I'm selected my sweetheart talked to Banfield, not Petsmart. Nobody apologized and sometimes even agreed to I would like to take a seat.

I am aware that errors are created, but which was among the many terrible encounters in my own life. I'd to depart with this particular container, imaginable their state I had been in only dropping my kitten. There is no empathy, attention, or self-esteem within this whatsoever.

I'm ashamed - to tell the truth I just introduced Mike for this clinic once and chose to provide him back again to his previous vet. The environment is poor, the delay is crazy, and also the veterans aren't any wiser than the specialists.

I'm telling everybody I understand (and that I work with a Pet Sitting Support) never to utilize your clinic, because they are terrible.

Company: Banfield Pet Hospital
Country: USA
State: Pennsylvania
City: Philadelphia

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