Directv
Free Receivers Offer Not Honored, Fees Added for Extra Rooms

Such horrible service!
I was debating a couple months ago which company I should get for cable TV and I swear I chose the wrong one!
When I called Direct TV they gave me an offer of up to 3 standard receivers for FREE. I got the first one installed 2 days after I setup my account with them. And it wasn't FREE, so I thought for sure the next 2 would be free for the other rooms. At the time I didn't have a television in any room but my bedroom so there was no need to setup more than one receiver.

So today i called TWICE because now I bought a new television for the living room and spoke to two representatives that both gave me complete B.S.

They told me that the only way I could've gotten the other 2 receivers for free is if I got them all in one day??? Why??? I didn't even have a television? No one informed me of this at all when I was told that i could get up to two more rooms installed for FREE!
Now they want to charge me $59.99 for the receiver, $49.99 for the installation fee, and the worst part is another $50.00 for some random upgrade fee that adds 24 months to my contract!!!
This is horrible, the worst misleading service i have ever dealt with! Ever! I do not recommend this company to anybody that is looking for cable television. They are a complete misleading rip off!

Company: Directv
Country: USA

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