Wal-Mart
Pre-lit Christmas tree lights failed, repair parts must come from China

Last month my wife and I bought a seven foot pre lite Christmas tree from Walmart and we put it together, it was fast and easy and it had a 2 year warranty with it, this made me feel good, however after 3 weeks the tree lights, stop working in several spots, about 25 or 30 light in all, The warranty stated that we could not take it back to Walmart but instead contact the maker of the tree. Well I called the company and they said that they would send me a set of lights for part of the tree and just one section of the tree but it would not arrive until Christmas because it has to come from china. Walmart usually stands behind their stuff, so why didn't Walmart put a sign with the trees and state that repairs had to come from China. I'm very upset with this sale from Walmart's, my bad but next time I will read the fine print.
Un happy in Michigan.
John [removed]

Company: Wal-Mart
Country: USA

  <     >