DirecTV
Late Fee of $5 Refused for Fifteen-Year Customer
- 09-08-2011
- 12
I've been a customer of direct tv for over 15 years and have a history of paying on time. I recently missed a statement and when I asked to have the late fee removed was told no. When 15 years of loyalty isn't worth $5 to a company then I think it is time to change providers!
Company: DirecTV
Country: USA