Directv
Billed for NFL Package Without Notice

After having NFL the first year I enjoyed it. Next year they billed me for NFL without mailing invoice or giving me any heads up that I got it again. I had searched for it on my Guide button but I had no 700 channels showing no NFL, only when I called and complained that it was revealed that you press 702 on your remote, so I lost first months viewing, only because they did not notify me that they had changed to a secret way of viewing the NFL.

Not only that when it was revealed I asked to speak to her supervisor she hung up on me. I do not like how they tap into your credit account and abuse and extract money out of your account without invoice. When I asked for invoice they said they had the wrong address.

Company: Directv
Country: USA

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