Directv
Premier Package channels show NOT PURCHASED after switching from Comcast

I switched from Comcast to get NFL Sunday Ticket, on 8/31/09. Premier Package is "supposed" to include every channel, (except PPV) - it doesn't), and include 5 months of Sunday Ticket. I got NFL S/T last week but all the channels say "NOT PURCHASED", this week. I called the "Preferred Customer Care phone # they gave me. It referred me to another #. The computer couldn't find me by either my phone # or Account number. After finally getting the computer to transfer me to a "real" person - I sat on hold for 20 minutes. I gave up. Direct TV is no more competent than Comcast - maybe worse! Try the Dish. If I wasn't "locked in", I would.

Company: Directv
Country: USA

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