Directv
NBA Package Reappeared After Auto-Renewal and Cannot Be Removed

Direct Tv is one of the worst companies I know. I am 100% certain that I removed all of the sports packages from my account. The NFL was gone, not on my bill, March madness was gone. The NBA appeared on my bill again (auto-renewal) I called to complain about this with Direct Tv. First person to deal with the situation hung up on me. That's when I got upset. Then the second person tells me there is nothing to do. You will be charged the ENTIRE SEASON no matter what, because they already sent a check to the NBA. Then I find out if I cancel my Direct TV, that I wouldn't be charged for the NBA package!!!??? Then why can't you just take it off since its your mistake??? I'm going to DISH with my Buddies. I should have listened to them in the first place. It's Cheaper and they don't screw with you. Bastards. WATCH OUT!!! Customer service is hell.

Company: Directv
Country: USA

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