Directv
Auto-Renewal - Awful Customer Service

Direct Tv is one of the worst companies I know. I am 100% certain that I removed all of the sports packages from my account. The NFL was gone, not on my bill, March madness was gone. The NBA. Appeared on my bill again (auto-renwal) i called to complain about this with Direct Tv. First person to deal with the situation hung up on me. Thats when I got upset. Then the second person tells me there is nothing to do. You will be charged the ENTIRE SEASON no matter what, because they already sent a check to the NBA. Then I find out if I cancel my Direct TV, that I wouldn't be charged for the NBA package!!!??? Then WHy can't you Just take it off since its your mistake??? I'm going to DISH with my Buddies. I should have listened to them in the first place. It's Cheaper and they don't screw with you. Bastards. WATCH OUT!!! Customer service is hell.

Company: Directv
Country: USA

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