Dish Network
Worst customer service, faulty equipment, hidden charges - billing, customer service, equipment

I am a new customer to Dish and just moved from cable due to International channels. It has not even been a month that I have encountered problems with their equipement. When their tech came and installed their equipment, there equipment was faulty and I complained about it 3 times, They send me a new Joey box and again it was defective, the sound would break. On subscribing to their service, there representative never told me anything about their hidden charge of a one time fee for their equipment. I had negotiated a price with them before moving from cable and in my bill the price was higher. Also a hidden fee for their tech to come out and install the dish and receivers. Also their is a one time fee for HD. I am paying monthly fee for their equipment and HD channel and they want me to pay fee of $415 which is totally nonsense. I spoke to their customer service who were not helpful AT ALL. I would never recommend their service to anyone. Please do not use their service as they will rip you off. If anyone out there can help me out and let me know what steps to take, I would apprciate it

Company: Dish Network
Country: USA

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