Dish Network
Charged for Tech Visit Despite Paying for Protection Plan

We've been a Dish customer for almost 10 years. We recently moved a TV and DVR from a bottom level of our home to the main level and purchased a new Flatscreen TV. We followed directions on the TV manual and also from their so called TECH support 5 times and still no picture. We asked for a Technician to come and look at it... 5 times he said " I HELP YOU FIX" and then finally after I got mad he said it would be $65.00 for a Tech to come. We told the Chinese person who answered the phone that we pay a fee of $6.00 each month for a Protection Plan. Then he said it would be $15.00 What is the Protection Plan for? $6.00 x 10 years = $720.00 That's worse than the MOB! I think it over with my spouse and change Providers... Jerks

Company: Dish Network
Country: USA
State: Mississippi

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