DirecTV
Temporary loss of service

I have been a Directv client since May. On November 6, Ct was struck having a serious snowstorm. Because the bushes hadn't yet drop their leaves, the large snow triggered several fallen limbs and bushes developing a huge power interruption. Several thousand 5 were without energy all around the condition. Near to per week had approved before I'd any energy or warmth and may go back to my house (I remained with household). It required atleast another fourteen days to obtain back on the right track. After I named Directv to request a credit for that period I had been without support, I had been informed with a boss called Donna, that a lot of time choose to go by and there is nothing they might do. This phone was created on December 12. She recommended I deliver a proper criticism, that will be what I am doing. I also talked with additional Directv reps a week ago plus they recommended the exact same. One actually stated it'd rely on how confident these were with my info. This really is undesirable to get a organization of the degree. I am sure you will find additional clients from Connecticut who've comparable circumstancing from Hurricane Arlene and therefore are additionally eligible for a credit for whichever period of time these were without. Your power organization, C-L & G, is getting a credit procedure because of its clients. Directv must do exactly the same.

Company: DirecTV
Country: USA
State: Connecticut
City: Hartford

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