ATT Uverse
Service and price switching

TV & Radio

After I recorded into my passage consideration I had been proven a pack which was quite a good savings over my existing deal. I attempted to pick the pack and was handed a mistake information and informed to contact in. After I named in I had been about the telephone to get a small more than 2 hours looking to get the internet pack cost from the person. They finally got it for me. 7 days later the support was still not productive. I named in today and after nearly 3 1/2 hours about the telephone without any significantly less than 6 people I had been informed that online costs are just accessible online and there is nothing they might do. They attempted to assist me with registering online but nobody could easily get it right plus they desired to cost me 150 per month alternatively the of the 112 that att.com exhibits. After I told them the first customer support representative had it right they explained the first repetition was payment me 157 plus fees despite the fact that they explained it had been the 112 the site was displaying. This is actually the best baitandswitch actually. They let you know 1 factor after which do another. I truly cant think att does not get prosecuted for scam over this sort of factor. Then at the conclusion of the phone call they provided me a about the support and also the 3rd recipient I needed. After I said okay they advised me the 49 buck recipient service cost nevertheless utilized. I advised the support person used to donot understand their was a 49 buck service charge to get a recipient as well as their response was the 1st broker might have set that on my statement also. Yet another cost these were not likely to inform me about till after I acquired my bill within an email. Please be cautious in virtually any transactions you've with att passage. They've converted into every additional cable business. They'll let you know whatsoever they have to to be able to acquire your company. Next they might care less if you should be handled fairly. If anybody from att really wants to contact me my mobile is within this type i posted. I'm expecting that there's somebody someplace at att that nevertheless cares about their clients.


Company: ATT Uverse
Country: USA
State: Ohio
City: Cleveland
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