Direct TV
Final Monthly Price Evaded Before Order Ships
- 09-26-2011
- 12
Original story is too long to explain but basically, I ended up having to put our service into MY name due to them charging us almost $200.00 PER month (no HD channels or HD receivers,) we have 2 NON HD receivers total... One is a dvr with choice extra only.
So, I setup everything and ask for the price (which they tell me is $47.99), which sounds good. However when I ask for the actual FINAL price for the first 3 months I get the run around... My order will not be shipped for another month, so I then send an email (which again I doubt anything will get resolved so. I guess this whole thing will be pointless (its more to inform than to complain). I will update this if I get a response, but I will be cancelling my order within the next 3 days if I do not get a satisfactory reply from them on what I WILL be paying monthly. I have never had a problem with their TV SERVICE... Their CUSTOMER service/policies however... Should be illegal
Company: Direct TV
Country: USA