Dish Network
Install Damaged Roof and Attic Vent, Claim Covers Only the Vent

A tech from Dish re: damage caused to my roof and attic from the Dish Network install. The next day the boss of this rep completed the same inspection and took photo's. In the meantime a rep from claims was assigned The 2nd rep requested I get two estimates for the damage repairs and submit them to him. The estimates were completed and submitted. Note that both Dish reps verbally stated to me during the individual inspections that the damage was clearly due to the installers cutting a "gaping hole" in the attic vent. In the meantime the corporate claims rep insisted that they need to send out another contractor of their choosing. The contractor called to schedule an appt. That afternoon but in the evening called me again sounding drunk and calling me by the incorrect name and hung up. After looking this contractor up on the internet I found he is not a contractor at all but a individual the specializes in "creative barnwood projects". This "contractor" then called me at the last minute on the day of the scheduled appointed and canceled. Today I received a call from the claims rep stating they only thing they will cover is the damage to the attic vent and not all the water damage in my home. This company is unprofessional and feels they are not accountable to repair damage caused by an improper install. I have never dealt with a company like this before and hope to never again

Company: Dish Network
Country: USA
State: Minnesota

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