Verizon
Four Hours and Four Reps Gave Conflicting FIOS Pricing, Order Cancelled

Just hung up after about 4 hours trying (with 4 reps) to verify pricing and technical details for FIOS "bundled" services.

Each time I called I was told something different, and never were the reps interested in hearing what the last said nor the quoted pricing.

Finally, after hearing too often that the "last person was wrong" I cancelled the order.

I felt that I could not trust them to know what their system does, nor what the configuration or technical requirements are.

Company: Verizon
Country: USA

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