Verizon FIOS
Over 65 calls about DSL and FIOS billing, then sent to collections

Nine years ago I retired from Verizon after 31 years and I am ashamed of that company's service. I had a DSL account in one state and a FIOS account in another. The billing was to be at a $99.95 base price, they never got it right. I cancelled after four months they cancelled my DSL also-4 times. I made over 65 calls, hours and hours on hold they billed me after account was closed, told me not to pay then two months later it went to collections, they then charged me $200.00 for early cancellation, I broke the contract -never, never, never trust Verizon's service. If you prove them wrong, that's an "if" you will wait 6 to 8 weeks for a refund which was not what they quoted. - quot;god awful service".

Company: Verizon FIOS
Country: USA
Site: verizon.com

  <     >