SIRIUS XM Radio Inc
Hard to reach English-speaking staff and long phone holds

Trying to contact a clear, English speaking employee of Sirius XM is not only challenging, but downright insulting and useless. Calling by phone usually takes at least 1/2 hr, being put on hold, being shifted from one incompetent person to another, finally getting through to someone in the Philippines who cannot understand normal English and on and on. I cancelled, not because of the radio station offerings but because I refuse to be involved with a company that is so ignorant of good customer practice and relations.

Company: SIRIUS XM Radio Inc
Country: USA

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