Dish Network
Passed Between Seven Technicians and Held 43 Minutes
- 05-05-2011
- 11
I've simply been trying to set up a new account with Dish Network. I called (Dish Customer Service: 1-800-894-9131) today and was passed back and forth to 7 different technicians. Each tech told me they were transferring me because they were not qualified to help me. The last tech, named Bob, put me on hold for over 43 minutes. I hung up when I lost my patience and started getting a headache. The only reason I'm still trying to get Dish TV is because my apartment is already set up with a DVR. I just need to activate it. A good thing, I guess, is that every time I was passed on, the English accents got better! I'm seriously only going to call one more time and if I don't get what I want, I'm taking my business elsewhere. Even if that means I'll have to pay more.
Company: Dish Network
Country: USA
State: California
City: Sacramento
Site: dishnetwork.com