Dish Network
Poor sound quality and $300 early termination fee demanded

Two months ago I ordered Dish Network. I get a good picture but the sound is extremely bad... I can hear background sounds (cars, planes, etc...) but not the actors when they talk. I followed all the instructions that Dish Network customer services had me do... Nothing worked. They replaced the receiver... That did not work. I was told to replace my connecting cables (at a cost of $70.00 to me for all the cables to try all the different configurations) and still no improvement. When I called Dish Network and asked to have my account waived and the equipment removed, I am told I will have to pay $300.00 for early termination... Of a service I never got!!! Now I have to take MORE time off from work to wait for a Tech. To show to see if they can fix the problem. So I assume that IF the Tech. Can fix this problem, that if any additional problems accure down the road, to expect to go through two months of the same BS?! I did go online this morning and told Dish Network that I gave them "Two thumbs up for quality customer screwing". Do not get dish network... It is a scam!!!

Company: Dish Network
Country: USA
State: Texas
City: Denison

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