CableVision
Horrible customer service and negligence

I have had Cablevision support for some decades today, and donate to web, television, and telephone. Within the mean phrase, I Have had terrible customer knowledge and support, and might change in easy if another person supplied comparable providers wherever I stay.

I changed from the fundamental plan to some thorough strategy, and experienced all degrees of discomfort.

1. The allegedly automated payment support overcharged me on numerous matters, and twice charged me for that month of move. Additionally, I held being charged for just two wire boxes, although I've just one Television. I would assume an automatic payment administration program to look after this precisely, and never need me the client to browse the statement to locate differences. I am confident it has influenced plenty of additional clients who did not pore over their statement completely.

2. I called Cablevision and needed to invest and claim using the support individual for over around 30 minutes, attempting to persuade her to actually check out the difference. She kept saying exactly the same boilerplate talk about how they prorate in the place of taking a look at the particular figures that have been open to her. After around 30 minutes of going right through this same talk, she ultimately decided to check out the consideration.

Argh! Want there is another thing I really could do to record this terrible support.

Company: CableVision
Country: USA
State: New York
City: Manhasset

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