DirecTV
Unrequested $5.99 Protection Plan and Rebate Overcharges
- 01-25-2011
- 8
Direct TV added a $5.99 per month protection plan without my authorization. Also they did not clearly explain that I had to go on line and register rebates, resulting in $20 overcharges for my first three bills. They did agree to remove the $5.99 when I called and instructed me how to go on line, set up my account, then apply for the rebate. They advertise over 200 channels, but a large number of these are duplicate, or strictly promotionals for products I have no interest in. The list of free movies seems to be the same movies over and over again.
Company: DirecTV
Country: USA