Directv
Lightning Strike Damage From Ungrounded Dish Installation

TV & Radio

Lightning struck the dish on my roof. Fried two almost new flat screen TVs (42" and 54") and one older 32"; fried 2 receivers I owned; fried all wiring both coaxial and electrical in the walls that TVs were connected two. Called Direct TV was told that it was my problem. Now I find out that THEIR installer had not grounded the antenna. This violated the UBC and NEC codes. Direct TV is responsible and yet they refuse to pay for the damage. I am a widowed senior citizen and I cannot afford to replace this equipment.


Company: Directv
Country: USA
  <     >  

RELATED COMPLAINTS

Direct TV
Fifth RCA Receiver Older Than the Original Equipment

Direct TV
Unexpected $330 Debit After Move, Told Refund Would Take a Week

Dish Network, LLC
Installer Broke TV and Allegedly Stole Equipment, Then $420 Cancellation Fee

Direct tv
Lightning Damage Blamed on Improper Dish Grounding, No Response

DirecTV
Cancellation Penalty, Missing Refund and Equipment Dispute

DirecTV
Unauthorized Charge After Disconnection and No Equipment Return Box

DirecTV
Dish installed on rental house without owner's permission

DirecTV
Frequent Outages, Error 771a and Week-Long Wait for Technician