Directv
Early Cancellation Fee Charged Despite Foreclosure

We never liked Direct TV. Felt the navigation was archaic and the time required to delete a listing unreasonably long. Now we not only hate the product, we hate the company.

Last winter we lost our business of 25 years when our commercial lender pulled our long-standing line of credit. With that we lost our income - not to mention insurance and retirement. With no income, we lost our home. When we cancelled with Direct TV we were charged a $180 "early cancellation" fee. We explained that we were cancelling because of foreclosure, that we were moving into our car, and that we had no way to continue to receive their product. If we had been moving to a house where we could get Direct TV they would have waived the fee. Because we're homeless the fee could not be waived and was deducted from the credit we would have been receiving. We could have used that money for gas or food. Instead we gave it to Direct TV as our punishment for not continuing to send them monthly $.

Company: Directv
Country: USA

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