TimeWarner Cable
Early Termination Fee charged because THEY CAN'T PROVIDE SERVICE!

I had been really dissatisfied using the insufficient customer support and assistance that I acquired from Timewarner wire and that I easily discovered they DON'T worry about the client, just the $ they create from you. I've been a Timewarner client for more than 15 years. I shifted from another town and needed to improve support in the new target. I'd the support for 11 mths and due to work, I'd to maneuver 1 mth before my agreement was up. I attempted to possess them to move support towards the new handle, that was about 20 kilometers away, HOWEVER THEY COULDN'T GIVE SERVICE TO THAT TACKLE since TIME-WARNER WASN'T YET ESTABLISHED BECAUSE REGION. I had been compelled to-go with Windstream that will be terrible and that I dislike it.in my opinion dial up could be quicker than their high speed, but that's another account. I got my container in and settled my ultimate statement in the shop after which I get another statement for an earlier termination charge. After I named to inform them that used to do not end since I made a decision to, I'd to end simply because they couldn't supply solutions for the reason that region. They DIDN'T CARE and that I went within the supervisoris head... They explained easily didn't purchase after that it I'd be switched to selections... Plus they did... Also it turned up on my credit history!!! And would not you realize... 2 weeks later they put up Timewarner for the reason that region, however now I really could not stop Windstream since I'd have subsequently needed to spend Windstream and early termination charge. Time-Warner has so much company PLUS THEY discuss just how much they benefit their clients, however they realize that with every termination, they'll have 3 more to register, possibly simply because they possess the marketplace therefore monopolized that individuals donot have a lot of an option. Though I dislike Windstream, I'll stay together simply because they really appear to worry about the clients (even when they are doing have bad support). Time-warner wire... Shame on you for not getting your visitors first and never appreciating those that are loyal for you!!!

Company: TimeWarner Cable
Country: USA
State: North Carolina

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