Direct TV
Billed two years of service on a contract never signed

I had canceled service with this company due to being misled on rates through a bundled package with AT&T. I was not informed of these additional fees and rates until the installer completed installation and then refused to take back the equipment. He advised I needed to contact AT&T on the following Monday as it was a Friday. It took me three business days from the date of installation to make contact with Direct TV and AT&T to find out who I had to actually cancel with. Now Direct Tv is trying to collect for two years of service on a contract I did not sign and did not agree to. The original set up was through whitefence. Fees were not discussed and as I stated Once I found out the additional fees I canceled within Three business days. Now I have Allied Collections calling my husbands work number trying to collect on services not received nor agreed to. I did file a complaint through the BBB and Direct Tv is unwilling to settle this. They are attempting to collect over 520.00 dollars. Do not do business with this company

Company: Direct TV
Country: USA
State: Texas

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