Direct TV
Customer Service/Billing

Direct TV has got the toughest Customer Support and payment methods. They didn't recognize the cost they provided me. They explained I'd been provided misinformation plus they couldn't recognize the contract nevertheless anticipated me to maintain support or spend an earlier termination charge. They declined to provide me contact information for that boss or even the mind of the Client Service Dept. I had been informed after I named work of the leader (I acquired the amount off the web) they usually don't consider calls which their brokers were proper to not provide me the info. Additionally they declined to provide me the title of the top of customer support, I had been informed the problem could be managed exactly the same and that I might just have the ability to consult with that broker or perhaps a co worker. After I requested for contact info for that boss Mr. Michael White (whois title I acquired off the web) I had been informed he's also hectic using the everyday operating of the company to consider calls or communication from clients. Although I actually do think brokers are educated to deal with support circumstances themselves along with a scenario should not benefit the interest of the boss, when it's been decided that they're incapable or reluctant to assist a person and also the client requires info isn't to become declined. BEWARE I had been also recommended from the FCC that I'd need to contact their state to document a because they don't control satellite.

Company: Direct TV
Country: USA
State: New Jersey
City: Edgewater Park

  <     >