Direct TV
Service and Customer Service

Direct TV = Worst Customer Support ACTUALLY

I've never in my own living handled such bad customer support

You've to document a BBB problem to obtain something accomplished after which work of the presidency may contact you.

Please record grievances, they've no to feature getting the greatest customer support around.

The Revenue Phone guaranteed us bundling and NBA solution at a remarkably low-rate. NOT THE CASE some of it except the particular support. Named to stop and was informed I'd to possess ended in twenty four hours also it have been 27. Struggled together for four weeks and after 3 (3!) BBB complaints, work of the presidency ultimately called me. They examined my unique phone and recognized these were incorrect and anything they explained was a rest.

They decided to allow me to from the agreement but continue to be making me to pay for the statement for that providers that used to do not need! They cant eat the 1 statement once they have all of the documents demonstrating just how much I struggled this and didn't need this w/d it had been all a rest!

Today they say I've to pay for the statement that I had been compelled to possess in w/d they've NO ESCALATION ROUTE and also the ONLY method to get any grip would be to document BBB issues.

I'll be processing grievances daily till they hear, I ought to not need to cover something I didnt need and was compelled to maintain.

And BTW if you should be approached from the workplace of the presidency and also you get Erin as your repetition, best of luck, she's terrible too.

Document BBB issues!!!

Company: Direct TV
Country: USA
State: South Carolina
City: Hanahan

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