Direct TV
Awful Service/Awful Customer Service

For anybody considering obtaining Strong TV, DON'T GET IT DONE!!! We've had (and therefore are still having) a terrible knowledge. We've wire and were seeking to conserve some cash, then when we noticed a in September that appeared ideal for Direct TV, we chose to provide it a try. I ought to have thought it out after I named to register, since the marketing was certainly too-good to become accurate. To be able to get something apart from the standard, basic membership, you'd to include on a myriad of expenses. Ultimately, it wound up only being $10 less per month than wire, which undoubtedly accumulates with time, but is not that definitely better.

We registered for that support, also it was terrible. The stations were fluffy, there is a wait between your image and also the audio, and also the analog stations were unwatchable. We ended our membership and that is once the real trouble started. We were billed for that RENTAL (not purchase) of the recipient container for $109 that people had within our ownership for under 48-hours and needed to return. We struggled and struggled and struggled together to obtain this cash back. We named way too many occasions to count and talked with any supervisor we're able to access it the telephone. The supervisors were rude and disrespectful and did not have any expert, but wouldn't permit us to consult with anybody higher-up. Lastly, we questioned the cost through our charge card organization and got a return. This method required, and that Iam not joking you below, eight weeks. Then today, 10 weeks later, we obtained a statement for that $109.incredible.

Direct TV is bad. Their support is terrible. Don't spend your cash, your sanity, as well as your time.

Company: Direct TV
Country: USA
State: Illinois

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