Dish Network
Unauthorized billing

Beware - First thing they do is get your credit card number - which they say "is needed to approve you". Then they've got you: They will debit your c. C with any amount they want!

My suggestion is, if possible pay in check or money order if they will take such..

I responded to an internet ad stating 14.95 for 'bronze level' service with free hookup.

Almost immediatly received a bill for half a month's service totaling $65.00.

Just as quickly I called to stop service:

Since I hadn't signed a contract with them - NOTHING IN WRITING, I called and spoke with 3 different 'customer' service reps (all apparently located in India).

Each rep said there was no such 19.95 plan, that they were looking at the current internet ad of $39.00. For bronze. What a terrible way to treat a customer, to call them a liar!

I returned their devices, including the OUTSIDE dish as they REQUIRED, even tho I am a five foot female senior.

For my trouble they debited my credit card for $250.

Why? Because they could! They had my c.C. Number.

Now, I have a copy of the internet ad (I saved it/printed it) and as well, they do not have a copy of any contract, since I didn't sign anything. Plus I have proof that the devices were received by them.

Still yet, they have free end to debit your c.C. I am still fighting the unauthorzed charge and have written the Gov's Office of Consumer Affairs in my state.

Apparently Cable TV is a big one and they receive many complants regarding cable tv, since they have that complaint in it's own 'compartment'.

Reading the complaints here this is a way of life for this company.

My advice is if you're dead-set on getting Dish Network or Direct tv,

Save the ad you responded to, refuse to sign any contract, and pay by any means other than your c.C. These companies are getting away with scamming the poorest of the poor and something needs to be done about it!

Company: Dish Network
Country: USA
State: Georgia
City: Lawrenceville

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