Direct TV
Been harassed

In late March requested Direct TV and named to verify and have questions regarding Meal and installation time. I told them I needed to obtain the HD satellite dish, however it could be about 30 days to complete obtaining the $ together for that Television and that I might just obtain the 4 devices for the present time. We're seniors and we've to budget our cash. They stated not a problem, I'd nevertheless be eligible for the $100 refund, she actually examined together with her boss onto it. They mounted it on 4-03-09. I called again an bought the 1 HD satellite dish for the new Television, settled approximately $125.00 for this with charge card, and was educated that I'd be eligible for the $100.00 refund present since I have was nevertheless regarded a brand new client. I had been informed the web site to visit-printing the refund present and deliver it in. I obtained a verification email that it'd consider 6 - 2 months to approach on Sat. Jun 23. I obtained a postcard on 7-9-09 that said I did not qualify for the rebate since I did not join with the requested new client present. I named Direct TV on 7-10-09 and was informed that it had been the incorrect identification recipient quantity. He explained to contact customer relationships therefore I named client relationships and spoke towards the woman who explained the identification range has nothing related to it. I'd to-order HD the evening I requested the DirecTV. I first was ensures the $100 refund present after I requested it, I subsequently was informed it was incorrect recipient quantity after which I had been informed Recipient quantity had nothing related to it, I had been not really a new client. This really is out-and-out scam, laying and deceiving the general public. I'm merely been bothered by them. Please steer clear.

Company: Direct TV
Country: USA
Site: directv.com

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