DirecTV
Incorrect Second Bill and Runaround Over Billing Complaint

Mediately contacted them.

They give me a run around with transferring me to four different people then making me explain the same thing each time what my complaint was.

The last person I spoke with told me they were protecting the company and not the customer. So therefore I then filed aIn February I had a contract with Directs to get their service for a given amount,

The first billing was correct the second billing was incorrect and I im complaint with the state. The state informed me that Directv refused to cooperate.

They advised me that I would need to use the court system or to complain to the Attorney General office about possible fraud,

Directv finally answered to the state but did not offer any solutions to this problem.

Company: DirecTV
Country: USA
State: Colorado

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