Direct TV Satellites
Reps Failed to Verify Service Address and Get Card Authorization

TV & Radio

First of all, you need to hire reps who speak clearly, and also reps who know how to verify service addresses at the time of ordering, so you won't be waiting and wondering why you're disconnected. The main issue here is to get the authorization from the card holder. Because of this, I am going through things I should not have to: wasted time, faxing, police reports, and issues with my bank. If I had one wish, it would be to live in the old west, back in the days when you could just get away with being your own judge and jury!!!


Company: Direct TV Satellites
Country: USA
  <     >  

RELATED COMPLAINTS

DirecTV
Back After Time Warner and Happy With Satellite Service

Direct Tv
Took $150 From My Checking Account Without Sending a Final Bill

DirecTV
Fast-Talking Sales Rep Lied, So Order Was Cancelled

Directv
Back to Cable After 2 Hours 15 Minutes, Channels Missing

DirecPath
Ad customer service - Customer Service/Call Cente

Direct Tv
Bank Account Charged for Service Never Received, Then $300 More

DirecTV
Cancellation Only Allowed in 24 Hours, Two-Year Fee Over $400

Direct path
Horrible!

Direct TV Satellites
Wrong Receiver Sent and $283 Fee for Replacement

Direct TV
Late 11:50 Call Said Too Few Receivers for Installation