Direct TV
Free Installation Ad, $21.43 Shipping Fee, 12-Month Promo Rate

Advertising said "FREE Installation!"

Each monthly bill says, "You have agreed to pay $24.99 per month for your package of programs and 5.99 for rental of the DVR (Digital Video Receiver) for a period of 18 consecutive months."

Reality is that they charge $21.43 for "shipping and handling" of the satellite dish parts.

Then you find that you get not 18 months at the agreed upon price, but only 12. Then the charge goes up to $53/month.

Company: Direct TV
Country: USA
State: Colorado

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