Direct TV
Overcharged

We have been faithful Direct TV clients for between 10 and 15-year non stop. I included a recipient and stations 3 months before, then wound up changing to FIOS this month. Our termination charge was over $420. I had been never informed that my agreement might restore, or that I'd be susceptible to termination costs this high easily disconnected support. I've talked to 2 Client 'Support' repetitions and equally declined to assist me. I suppose being truly a 15-year client indicates nothing for them.

Also, we'd Basketball League Move for around 5 years and ended it 5 years back. Since, the support continues to be instantly put into my bill twice annually for 5 years directly. This can be a $50/month inclusion. Fortunately, we have been ready to capture this error many times previously 2 yrs, but we've no idea just how many expenses were compensated with this specific extra charge unseen.

Despite numerous calls annual to repair the issue, it had been never mounted. The final moment it just happened, I incorrectly paid the charge, and was given a credit. Within 8 weeks, the credit never seemed. I questioned over and over, and lastly, I had been provided $10/month down for my next 6 expenses. After I was struck using the $420 remove charge as explained earlier, Direct TV wouldn't let me utilize some of that credit to my cost.

Finally, when my extra recipient was requested, we'd an all-evening support screen, to that the specialist never turned up. We actually talked to him 4 times. Every time, he assured us he was on the road. We wound up deleting and lastly getting support per week overdue.

Buyer Beware!

Company: Direct TV
Country: USA
Site: directv.com

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