DirecTV
Bank Account Debited Remaining Balance After Cancelling Service

I also received an unauthorized charge to my account after cancelling service with DirecTV a few weeks ago. The charge was taken from my bank account the following week. This is ridiculous. I was with the company for a total of 3 years, so of course my contract was up. I had problem after problem, so I decided to cancel service and move on. I really like the company that I switched to. The customer service is excellent and the technicians are great.

I own the equipment with DirecTV, so there was not an issue with returning the equipment to the company. I wish that when I cancelled I had been informed about the remaining balance withdrawal. It caused my account to go negative, and I have not used that account in a while to pay this bill. My payment was not actually due yet when the funds were taken. I think the company is full of it.

Turn away from satellite. Fiber optics is a better solution.

Company: DirecTV
Country: USA
State: Texas
City: Garland

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