Dish Network
Awful customer service
- 10-09-2008
- 1
I was recently calling around to inquire about tv service alternatives to cable. I spoke with Direct TV, Verizon and Dish Network and provided each with the information that they claimed they needed to see what I qualified for so I could make an informed decision as to what direction I would go. The following day I discovered that Dish Network had charged my bank account $199.00 although I had never ordered service or authorized them to do so. This caused over $175.00 in overdraft charges and though they said that they would refund the $199.00 they would do nothing about the overdraft fees that their error caused. Trying to get anything done about it at all was a long frustratingly drawn out affair and offered very little satisfaction. I would recommend that anyone considering doing business with this company to reconsider do to their fraudulent practices and extremely poor customer service.
Company: Dish Network
Country: USA
Site: dishnetwork.com