Direct TV
$74.99 Sunday NFL Ticket Added Without Permission to Bill

DirecTV was supposed to be installed on 9/9/08. We are on our 3rd installation visit and second installer. The first installer did not know what he was doing. He completely did it wrong. Plus, DirecTV added Sunday NFL Ticket to our bill at $74.99 per month for 4 months without our permission. We did not order the Sunday NFL Ticket and would never order it, since we only watch college football, we do not watch NFL. So they are charging us for something we never ordered and will not use.

We have already received our first bill although, as of 10/6/08, our service has still not been hooked up correctly. We are being charged for HD DVR and still do not have HD or DVR service. At this point, we only have a regular box in one room. We were supposed to get an HD DVR in the living room and a regular one in one bedroom.

Company: Direct TV
Country: USA
Site: directv.com

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