Direct TV
Billed Again for Football Channel Already Paid, Proof Ignored
- 09-17-2008
- 4
Direct TV has no clue what it is doing. My bank sends payments automatically every month. I pay for the football channel separately. After the football channel was paid, Direct TV kept billing me for it. Then they stated they had not received payments. I keep faxing proof of payment (however, this fax number has no phone number associated with it).
If you have a question, that is a different number, and those people do not know what you are talking about. Even after you repeat that you have paid, they don't get it, but they do state that the people at the end of the fax number should be able to look at the fax in 10 more days. At that point, I said turn the TV off. I am going back to cable TV. I have never been associated with such independence in my life. Sept, 08.
Company: Direct TV
Country: USA
Site: directv.com