DirecTV
Installer Placed Satellite Dish Facing My Window, Ignored Rules

Today a DirecTV installer named "Mario Martinez" came to install a dish on my neighbor's house. The dish was not only in front of the main back window of my house, but also not according to our Neighbors Association rules, which say the dish must be on the back of the house. I tried to explain this to the installer and did not have the chance. He did not let me talk and said, "If you don't like it, close your window!"

I am following with our Homeowners Association. We will see what happens. The moral of the story is 'Don't get Direct-TV,' a company which does not care about its image or customer service.

And yes, I did call the many 888 and 800 numbers! I was disconnected every single time!

DirecTV? Give me a break!

Company: DirecTV
Country: USA
Site: directv.com

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