Sirius Satellite Radio
Auto-Renewed After Cancelling, Then Sent To Collections

In April or May I became disgusted with SIRIUS because of the way they had decreased the programs I mostly listened for. I phoned their number and spoke to a rep, stating that I wanted to cancel my subscription right then, instead of waiting for it to expire in June. The rep stated she would change the billing to not automatically charge me again, when the term expired. After that I received some letters and phone calls begging me to come back, but I threw all the mail away. In January I get a letter from their enforcement dog, NCO Financial, that I must pay thirty-some dollars. SIRIUS's NO-HELP desk tells me that my account was automatically renewed and I owe money for the additional months. An email from SIRIUS says the really sympathize with me BUT they cannot help me now, so sorry. In other words, it's like being charged for pizzas I did not order. That's what NO-service is like in America: they're equipped with computers, but they cannot get simple things right. SIRIUS, I hope you go under. Reader beware.

Company: Sirius Satellite Radio
Country: USA
Site: sirius.com

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