Comcast
Unreliable Internet and TV Service Despite Follow-Up Calls

Unreliable cable internet service and awful cable t.V. Service. After they try to help and are successful with fixing the problem that week, they give a check back courtesy call to make sure the service is working properly. Do not answer them with a yes, because within three days the service will become disrupted again. (and it's not my equipment, that's been checked by them). Once you answer them with a yes, they have you documented or recorded as "all is working well" and when push comes to shove they can say "we called you and you said service was up and running. Plus it's too expensive! They charge a lot of money for basically watching commercials on their t.V. Service. I'm looking for other services now.

Company: Comcast
Country: USA

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