Direct TV
Equipment Received but Account Not Set Up for Weeks

We received the equipment more than 2 weeks ago, and no one called and no account was set up by anyone. Whenever we called, customer service was not able to find a record. After we paid an additional $27, they set up an account. We requested installation, and they offered service after 30 days. We need to wait 46 days to get the TV running!

Very poor service!

Company: Direct TV
Country: USA

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